Make-up Lesson Policy

We understand that you may not be able to make every lesson due to illness, being away or just life getting in the way! Here is our policy regarding make-up lessons.

  • You are entitled to 2 make-up lessons per term.
  • Sufficient notice must be given about absences to qualify for a make-up lesson. Please call the office or email by 8am for a morning lesson or 2pm for an afternoon lesson. This allows us to provide our teachers with sufficient notice and rearrange classes if needed.
  • Make-up lessons are booked into available spots only at the appropriate level for your child.
  • It is your responsibility to request a make-up lesson so please contact us to arrange the make-up and we will advise you of what spots are available.
  • If you are unable to attend your make-up lesson please provide sufficient notice so that we can offer that spot to other people. If you do not provide notice that you are unable to attend the make-up lesson, that will be classified as a used make-up lesson.
  • Make-up lessons will not be carried over to the following term, unless the absence occurs in the last week of term.
  • For extended absences (eg. Broken arm, ongoing illness), please speak with us.
  • Make-up lessons or absences cannot be used for credits or discounts against your fees.
  • Make-up lessons are only provided given your fees are fully paid.